Shipping policy
SEARIOUS – SHIPPING AND RETURNS
Shipping
Orders are normally dispatched within 1–3 working days.
Delivery times may vary depending on location and courier performance.
Customers will receive confirmation once an order has been dispatched.
Returns and Refunds
If an item arrives damaged, defective, or not as described, customers should contact Searious within 14 days of delivery.
Refunds or replacements may be offered where a product is confirmed to be faulty, defective, or incorrectly supplied.
Returns may be refused where products show evidence of:
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Misuse
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Deliberate damage
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Improper assembly
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Unauthorised modification
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Excessive wear beyond normal inspection
Returned items should be sent back in a clean condition with all supplied components where reasonably possible.
Nothing in this policy affects a customer's legal rights under UK consumer law.
For returns assistance, contact: Edosmi.proton.me